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FAQ's
Q: Will you keep a record of my order?
A: Yes, we will keep a record of your online order with all the details. In addition, we will keep your individual paper pattern.
Q: Once I complete the order online, how long does it take to deliver?
A: We will email your order confirmation within 24 hours with expected delivered date. We anticipate delivering all orders within 12-14 days of confirmation.
Q: Can you ship my order internationally?
A: Yes, we can ship orders to anywhere in the world. Delivery times vary by region.
Q: What is your return policy?
A: Upon inspection, if Rahman Fashions made an error, we will then make arrangements to receive back the order and have it corrected or redone.
Q: What if I made a mistake in my order, can I fix it?
A: Yes, send us an email immediately and we will rectify the error.
Q: Do you ship the orders door-to-door?
A: Yes, we ship orders door-to-door via UPS, Fedex, DHL or EMS Speedpost
Q: What if my order doesn’t fit to my satisfaction?
A: Please contact us and we will do everything possible to handle the case and make you happy with your purchase.
Q: Can I send you a garment that fits perfectly to copy the measurements?
A: Yes, of course! That will help us to create perfect fit clothing for you.
Q: What does ‘bespoke’ mean?
A: The word bespoke means made-to-order or custom-made. It is most known for its centuries-old relationship with tailor-made suits.
Q: Are the buttons on jacket sleeves working or artificial?
A: We construct all jackets with working buttons.